Support Driven

Nakon što smo imali čast da na WordCamp Europe 2018 uspešno ugostimo najveća imena WordPress-a, najavljeni su nam novi gosti. Support Driven konferencija po prvi put biće organizovana u Evropi, aprila 2019. godine, i to baš u Beogradu! Tom prilikom okupiće se neki od najboljih svetskih stručnjaka u oblasti korisničke podrške kako bi vam preneli svoja znanja, načine rešavanja problema i doprinose razvoju ove oblasti. … Continue reading Support Driven

Šesti Customer Happiness Meetup – Video Snimak

Hvala još jednom svima! Utisci sa meetupa su sjajni, a video snimak cele panel diskusije je dostupan ovde 📹 Pridružite nam se u Meetup grupi, na Slacku, na Facebook grupi i Twitteru! Jel imate predlog za sledeću temu? Da li biste želeli da održite predavanje, učestvujete u panel diskusiji ili sponzorišete ovaj meetup? Pišite! Do sledećeg vidjenja 🙂 Continue reading Šesti Customer Happiness Meetup – Video Snimak

Call for Sponsors!

Having events like Customer Happiness meetups, couldn’t have lasted this long without our sponsors. I’d like to publicly thank all the sponsors who helped us in the past: GoDaddy Belgrade Chamber of Commerce Nordeus Limundo If I left someone out, please let me know so that I can add you to the list! Also, the upcoming meetup on December 20th, will not go without swag! This … Continue reading Call for Sponsors!

Novi učesnik panel diskusije – Miloš Grabić

Došlo je do male izmene po pitanju učesnika predstojeće panel diskusije 20. decembra. Umesto Jovana Šikanje, pridružiće nam se njegov kolega – Miloš Grabić! Miloš poslednje 3 godine vodi tim korisničke podrške u LimundoGradu, kompaniji koja stoji iza Limundo, Kupindo i Oglasindo platformi. U LimundoGradu je stekao 5 godina iskustva u komunikaciji sa korisnicima i naučio mnogo o tome šta sve treba (i nikako ne treba!) da … Continue reading Novi učesnik panel diskusije – Miloš Grabić

Panel diskusija – Karijera u Customer Happiness-u!

Na 6. Customer Happiness meetup-u, imaćemo po prvi put panel dikusiju! Glavna tema panela će biti Karijera u Customer Happiness-u i imaćemo priliku da čujemo mišljenja domaćih stručnjaka. Da li je moguće napraviti karijeru u sferi Customer Happiness-a? Kakva je trenutna situacija po ovom pitanju u našoj zemlji? Vidimo se 20. decembra u Privrednoj komori Beograda da saznamo šta o tome imaju da kažu: Jovan Šikanja Jovan brine o … Continue reading Panel diskusija – Karijera u Customer Happiness-u!

Building the Experience: for Customers and for Yourself

Nobel Coaching – a US-based, fully virtual company with talent sources from all over the world – is looking for people-oriented Advisers (Customer Care representatives). Nobel Coaching helps individuals and families to succeed through our online coaching and educational service. For individuals and families, we provide Coaching to unlock motivation and achieve personal goals. For families, we combine Coaching with Tutoring to accelerate learning while … Continue reading Building the Experience: for Customers and for Yourself

6th Customer Happiness Meetup – Panel Discussion

The date is set! On December 20th at 18:00, we are continuing with the Customer Happiness story. The venue will once again be Belgrade Chamber of Commerce, in Kneza Miloša 12. This time, we’ve prepared something new. Instead of the classic talks, there will be a panel discussion! You’ll have a chance to listen to the Customer Happiness experts and how they tackle various challenges in … Continue reading 6th Customer Happiness Meetup – Panel Discussion

Announcement

We’ve been quiet since the last meetup but only because we were planning something big! I’ve been organizing the meetups for more than a year and it was a fun ride. I’ve had lots of help from my friends and our sponsors and it was a great experience. However, at one point I realized that, if Customer Happiness community and meetups are ever going to … Continue reading Announcement

The 5th Customer Happiness Meetup Video

The fifth Customer Happiness meetup was a blast! Thank you all for coming and kudos to our awesome speakers Ana, Pavle, and Nenad for fantastic talks! And big thanks to our sponsor for this meetup – Nordeus! If you missed it, though, the link to the video is here 🙂 P.S. It is uploaded to Dropbox and to view the complete video, you can either download … Continue reading The 5th Customer Happiness Meetup Video