Yes, it happened to us too, this follow up is about the real situation… Every once in a while you stumble upon a great deal of value, a product you like is on discount, and after deciding to order it, you follow all the usual steps. You use your PayPal account for paying because you know that using a credit card on some suspicious site … Continue reading Scammed on the internet? Take back your money!
Having events like Customer Happiness meetups, couldn’t have lasted this long without our sponsors. I’d like to publicly thank all the sponsors who helped us in the past: GoDaddy Belgrade Chamber of Commerce Nordeus Limundo If I left someone out, please let me know so that I can add you to the list! Also, the upcoming meetup on December 20th, will not go without swag! This … Continue reading Call for Sponsors!
Nobel Coaching – a US-based, fully virtual company with talent sources from all over the world – is looking for people-oriented Advisers (Customer Care representatives). Nobel Coaching helps individuals and families to succeed through our online coaching and educational service. For individuals and families, we provide Coaching to unlock motivation and achieve personal goals. For families, we combine Coaching with Tutoring to accelerate learning while … Continue reading Building the Experience: for Customers and for Yourself
The date is set! On December 20th at 18:00, we are continuing with the Customer Happiness story. The venue will once again be Belgrade Chamber of Commerce, in Kneza Miloša 12. This time, we’ve prepared something new. Instead of the classic talks, there will be a panel discussion! You’ll have a chance to listen to the Customer Happiness experts and how they tackle various challenges in … Continue reading 6th Customer Happiness Meetup – Panel Discussion
We’ve been quiet since the last meetup but only because we were planning something big! I’ve been organizing the meetups for more than a year and it was a fun ride. I’ve had lots of help from my friends and our sponsors and it was a great experience. However, at one point I realized that, if Customer Happiness community and meetups are ever going to … Continue reading Announcement
The fifth Customer Happiness meetup was a blast! Thank you all for coming and kudos to our awesome speakers Ana, Pavle, and Nenad for fantastic talks! And big thanks to our sponsor for this meetup – Nordeus! If you missed it, though, the link to the video is here 🙂 P.S. It is uploaded to Dropbox and to view the complete video, you can either download … Continue reading The 5th Customer Happiness Meetup Video
After 6 years of working on the European Union funded project, Nenad started his new career as a Customer Happiness Engineer at Devana technologies working on the ManageWP project. He’s been developing happiness for the ManageWP users ever since. Developing Happiness Nenad will talk about what he learned in Devana, how he evolved when it comes to treating customers, and what their plans are for the new … Continue reading Second Talk – Developing Happiness by Nenad Conić
I am pleased to announce our first speaker for the 5th Customer Happiness meetup in Belgrade! Ana is a Brazilian living in Serbia for 5 years and she’s been working in Nordeus for 4 years now and currently, as a Player Support Specialist, she is fully focused on assuring the best experience to their Top Eleven players when they contact Support. At the 5th Customer Happiness … Continue reading First talk – Assuring the Happiness of Top Eleven players by Ana Celeste Almeida Misković
Our 5th meetup is approaching and I wanted to announce a few changes that will happen compared to the last meetup we had. First of all, the meetup will be held at Impact Hub Belgrade in Makedonska 21. Please check http://belgrade.impacthub.net/ for more information 🙂 Also, before the first speaker rocks the stage, we’ll have our first ever job board! Basically, every company that is looking … Continue reading New Venue and Job Board Info
For the first time since Customer Happiness Meetups in Belgrade exist, we were able to capture the talks on video. Below are the slides and videos of the presentations. Enjoy 🙂 Impress your customers – easy or not by Marko Nikolic Marko Nikolic – impress your customers – easy or not from Marko Nikolic Video of the presentation! How Understanding the Nuances of the English … Continue reading Videos From the 4th Customer Happiness Meetup